Consumer
Group of people

how we protect you

Trustee Monk was designed with the client in mind, to understand fully how our system works in striving to protect your booking read here

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OUR GUARANTEE

Our client account offers complete payment protection. We understand the importance of placing your money in the right hands. To see how your money is handled view our client account promise

Hotel room

PROBLEMS WITH AN AFFILIATE?

At Trustee Monk customer satisfaction is of the upmost importance to us. All of our affiliates our bound by the Trustee Monk customer service promise. If you have experienced a problem please contact us

CLIENT ACCOUNT offering full online payment facilities

Credit Cards accepted

Purchase protection
you can trust

Trustee Monk was developed by a highly skilled team with extensive experience within the travel, banking and finance sectors making it one of the leading consumer protection services in the travel market today.

Trustee Monk’s main aim is to ensure each individual consumer’s money is 100% secure and you can be certain that if you have booked with any company or affiliate associated with Trustee Monk you are fully financially protected.

Many travel businesses rely on bonding of various types to protect clients. All these bonds have restrictions or limitations which reduce consumer protection. We know it is safer to hold all client money in our client account.